Resolving Non-Matching School Discrepancies

A non-matching school discrepancy occurs when a student submits a test while enrolled in one school but TIDE’s records indicate that the student was enrolled in another school at the time of the test. For example, a student moved from School A to School B in the middle of the school year, but TIDE’s records were not updated to reflect that move. The student then submitted a test while in School B. As a result, the scoring engine detects a discrepancy between TIDE’s records and the submitted test. To resolve this discrepancy, you need to modify the student’s enrollment history so that it includes the school in which the student was actually enrolled at the time of the test.

To resolve non-matching school discrepancies:

1.From the Data Cleanup task menu on the dashboard, select Resolve Discrepancies. The Resolve Discrepancies page appears.

2.Retrieve the list of discrepancies for your district and school by following the procedure in the section Searching for Records.

3.Optional: To view the answer document for a retrieved discrepancy, click the PDF file in the View column for that discrepancy. The answer document may contain a hint regarding the school in which the student was actually enrolled during the test.

4.Click for the discrepancy you want to resolve. The Resolve Discrepancy: Student Not Found page appears.

5.To ignore the discrepancy and associate the score with the school as recorded in TIDE, click in the Ignore column, and in the subsequent affirmation dialog boxes click Continue. The listing of discrepancies appears. Processing appears in the Status column for the resolved discrepancy. The discrepancy will disappear from the list when processing is complete.

6.To associate the test with a different student, step under Resolving Student-Not-Found Discrepancies. The listing of discrepancies appears. Processing appears in the Status column for the resolved discrepancy. The discrepancy will disappear from the list when processing is complete.

7.To modify the student’s enrollment, do the following:

a.Click in the Update Enrollment column. The Search for Student to Add/Edit panel appears. This panel includes a graph showing the student’s enrollment as recorded in TIDE.

b.In the Add/Edit Student’s School panel, modify the enrollment dates to reflect the student’s actual attendance at the listed schools.

c.If the required school does not appear in the panel, click Add New School. Select a new school and enter start and end dates.

d.Click Save, and in the following dialog boxes click Continue. The listing of discrepancies appears. Processing appears in the Status column for the resolved discrepancy. The discrepancy will disappear from the list when processing is complete.