Deleting User Accounts

You can delete a user's account as long as the user's role is lower in the hierarchy than your role and the user is in your district or school.

Note: For users having multiple roles, you can delete a role instead of the entire account if desired. For information on deleting roles, Viewing User Details.

Note: You must first contact your local Iowa EdPortal Security officer and provide the information for the users you need to delete or remove Iowa ELPA21 access. If you have any questions about this process, please call the EdPortal HelpDesk at 515-725-2040 or email ed.portal@iowa.gov. After receiving confirmation that the user has been removed from EdPortal, you can retrieve the user accounts in TIDE that you want to delete by following the instructions below.

To delete users:

1.From the Users task menu on the dashboard, select View/Export Users. The View/Edit/Export User page appears.

2.Retrieve the user accounts you want to delete by following the procedure in the section Searching for Records.

3.In the list of retrieved records, do one of the following:

• Mark the checkboxes for the users you want to delete.
• Mark the checkbox at the top of the table to delete all retrieved users.

4.Click .

5.In the affirmation dialog box, click Yes.