Understanding an Order's Status
In the normal workflow for an additional order, a DC or NPC generates the order, then reviews and submits it for approval. Next, a state-level administrator reviews the order, approving or modifying it as appropriate. If approved, TIDE sends the order to the vendor, who prints and ships the order. (This is a typical scenario; some school districts have different workflows for order processing.) Figure 16 illustrates the progression of an initial order and the associated status code. TIDE tracks the order through each stage, and assigns a status code accordingly.
Figure 16: Stages of an Order and Associated Status Code
On the Order History page (the section Viewing Order History) TIDE displays an order's status depending on its most recent activity. Table 31 describes those statuses. (Your version of TIDE may not include all of these statuses.)
Table 31: Order Statuses
Open |
Order was generated by TIDE, awaiting review by a DC or NPC. (Not applicable to additional orders.) |
Awaiting Approval |
Order is awaiting approval. |
Rejected |
Order was not approved. |
Approved |
All line items in the order were approved. |
Processed |
Order was transmitted to vendor. |
Partially Approved |
At least one line item in the order was rejected. |
In Process |
Order is approved, not yet transmitted to vendor. |
Canceled |
Order was canceled. |