Resolving Student-Not-Found Discrepancies

A student-not-found discrepancy occurs when the identifying information ona document is not found in TIDE. The causes for this discrepancy include the following:

A Pre-ID label was not applied to the document.
A Pre-ID label was applied to the document, but the student’s record was not present in TIDE at the end of the testing window.

You can resolve a student-not-found discrepancy in the following ways:

Associate – enables you to associate the test with an existing student
Add Student – enables you to add or edit information for the student with whom the test should be associated in TIDE

To resolve student-not-found discrepancies:

1.From the Data Cleanup task menu on the dashboard, select Discrepancy Resolution. The Discrepancy Resolution page appears.

2.Retrieve the list of discrepancies for your district and school by following the procedure in the section Searching for Records.

3.Optional: To view the document for a retrieved discrepancy, click the PDF file in the View column for that discrepancy. The document may contain a hint regarding the student to whom the test actually belongs.

4.Click for the discrepancy you want to resolve. The Resolve Discrepancy: Student-Not-Found window appears.

5.Do one of the following:

If the student with whom you want to associate the test exists in TIDE, Resolving Student Not Found Discrepancy by Associating Student.
If you need to add the student to TIDE or edit the student, Resolving Student Not Found Discrepancy by Adding or Editing Student.

Resolving Student Not Found Discrepancy by Associating Student

To associate a test with an existing student:

1.Select the icon in the Associate column. The Search for Students to Associate panel appears.

2.Enter search criteria to retrieve an existing student, and click Search.

3.In the list of retrieved students, select the icon for the student with whom you want to associate the test.

4.To continue with the association, click Continue in the Confirmation pop-up window.

5.An affirmation message appears to inform you that the test has been associated with the student and the discrepancy has been successfully resolved. Click Continue to return to the Discrepancy Resolution page.

Resolving Student Not Found Discrepancy by Adding or Editing Student

To add or edit a student with whom the test is associated:

1.Click in the Add Student column. The Search for Students to Add/Edit panel appears.

Note: About the Test Windows School Year This is a superset of the test administrations that starts from the date the first test administration started to the date the last test administration ends. When adding the student, if the end date of the test administration super set is a date that is already in the past, TIDE adds the student with that date. However, if the end date of the test administration super set is a date that is in the future, then TIDE adds the student with the end date as today’s date to prevent overwriting the student’s information for the ongoing test administration.

2.In the Search for Student to Add/Edit panel, select the school year for which you are adding/editing student and enter the necessary search criteria to search for the student.

Note: You can search by a student’s SSID, or by specifying the student’s first name and last name in addition to the District and School.

3.Click Search. The Add/Edit Student window opens.

4.From the Add/Edit Student window, do one of the following:

To select the retrieved student:

i.Click Select. The Search for Students to Add/Edit page appears displaying the selected student’s record.

ii.To add the student to the discrepant test without any modifications, click Save.

iii.To add the student to the discrepant test with modifications, make the necessary modifications in the Add/Edit Student’s School panel and then click Save. You can make the following modifications:

Modify the enrollment dates to reflect the student’s actual attendance at the listed schools.
If the required school does not appear in the panel, add the new school information. To add school information, click Add New School, and enter the student’s new school information in the displayed fields.

iv.Click Continue on the confirmation message that appears.

v.Click Continue on the affirmation message to return to the Discrepancy Resolution page.

To update the student’s demographic information:

i.Click Update. The Demographics window appears.

ii.Complete the form for the student you want to add, and click Save.

iii.In the confirmation dialog, click Continue to return to the Add/Edit Student window.

iv.Click Select and follow the procedure described for selecting students (To select the retrieved student: section) to resolve the discrepancy.

To add a new student:

i.Click Add New Student. The Demographics window will appear.

ii.Complete the form for the student you want to add, and click Save.

iii.In the confirmation dialog, click Continue to return to the Search for Students to Add/Edit page.

iv.Follow steps 2 – 4 to add the student to the test and resolve the discrepancy. The discrepancy will disappear from the list when processing is complete.